Some issues have been identified with Mercury customers post V31 Mercury update
Update - We are continuing to monitor for any further issues.
Nov 20, 2024 - 09:56 UTC
Update - We are continuing to monitor for any further issues.
Nov 19, 2024 - 16:52 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 19, 2024 - 16:49 UTC
Update - We are continuing to investigate this issue.
Nov 19, 2024 - 10:21 UTC
Investigating - We are currently investigating this issue and in dialogue with the Mercury team
Nov 19, 2024 - 10:21 UTC
Uptime over the past 90 days. View historical uptime.
Parsing Operational
90 days ago
100.0 % uptime
Today
Document Export Operational
90 days ago
100.0 % uptime
Today
Landing Pages Operational
90 days ago
100.0 % uptime
Today
User Managemnet Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
99.49 % uptime
Today
Bullhorn integration Operational
90 days ago
100.0 % uptime
Today
Mercury integration Operational
90 days ago
97.97 % uptime
Today
Vincere integration Operational
90 days ago
100.0 % uptime
Today
Recman integration Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 22, 2024

No incidents reported today.

Nov 21, 2024

No incidents reported.

Nov 20, 2024

Unresolved incident: Some issues have been identified with Mercury customers post V31 Mercury update.

Nov 19, 2024
Nov 18, 2024
This is an example incident
Resolved - Empathize with those affected and let them know everything is operating as normal.
Nov 18, 10:04 UTC
Monitoring - Let your users know once a fix is in place, and keep communication clear and precise.
Nov 18, 09:54 UTC
Identified - As you continue to work through the incident, update your customers frequently.
Nov 18, 10:00 UTC
Investigating - When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.
Nov 18, 10:30 UTC
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

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